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Privacy Policy

At Truluxxe Financial Group, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://truluxxefinancialgroup.com/) and use our services, including our messaging program.

 

1– INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you fill out contact forms, book appointments, or subscribe to our newsletter. This information may include:

* Full name

* Email address

* Phone number (optional)

* Message contents or inquiry details

 

2- HOW WE USE YOUR INFORMATION

We use the information we collect to:

* Respond to your inquiries and provide customer support.

* Schedule and confirm appointments.

* Send you appointment confirmations, reminders, and responses to service inquiries.

* Send you marketing updates, newsletters, and promotional offers (if you have explicitly opted in).

 

3- SMS COMPLIANCE AND CONSENT (MANDATORY CARRIER DISCLOSURE)

We value your messaging privacy. If you choose to provide your phone number in our booking or contact forms, the following terms apply to our text messaging program:

* SMS Purpose: We send transactional appointment confirmations, reminders, and direct responses to service inquiries. With your separate consent, we may also send marketing updates and promotional offers.

* Message Frequency: Message frequency varies based on your interactions with our service.

* Verbatim Non-Sharing Clause: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

4- DATA SECURITY AND ENCRYPTION

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, alteration, or disclosure. For instance, our online forms submit data using Secure Socket Layer (SSL) encryption to ensure safe transmission.

 

5- AGE RESTRICTION AND CHILDREN’S PRIVACY

By opting into our SMS services, you represent that you are at least 18 years of age. Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

 

6- THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any site you visit.

 

7- CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

 

Truluxxe Financial Group

480 N Sam Houston Prkwy E, Suite #335, 

Houston, TX.

Phone: 713-893-6153

Email: info@truluxxefinancialgroup.com

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